Spenza enables businesses to create custom mobile experiences tailored to their unique needs. With a single, unified flow, you save time, reduce errors, and manage resources better. This guide explains how to purchase a plan from the Spenza Marketplace efficiently, ensuring smooth and optimized mobile services.
Single Flow Purchase Plan for Users
Step 1: First, navigate to the Users page in Enterprise Mobility section within the Spenza platform and select the user for whom the plan is to be purchased. This ensures that the plan is assigned to the correct individual within your organization. Proceed to the Actions menu and select “Purchase Plan“. This step initiates the process.
Step 2: Search for an existing device in the inventory. Select device allows you to check if the user already has an existing device that can be linked to the new plan. Add a new device to the inventory for users who do not have an existing device or require an upgrade. This flexibility ensures that each user has the necessary hardware to utilize the purchased plan effectively and he can fully benefit from the features of the new plan.
Step 3: Select the desired plan from the Spenza marketplace and set the activation date based on your organizational needs. By choosing the right plan, you can ensure that the user has the appropriate resources for their mobile needs.
Step 4: Once the plan is selected, confirm the assignment. Once the plan is selected, confirm the assignment. This step is crucial as it finalizes the selection and prepares for the next step in the purchasing process.
Step 5: Select the phoneline for which the plan is to be purchased. You can explicitly Select a phone line with the operator network same as the plan operator network from the existing inventory or opt for Auto Assignment. In auto-assignment, Spenza automatically assigns an available phone line that matches the selected plan. Auto assignment helps to quickly allocate resources, especially in large organizations with numerous phone lines. This feature saves time and ensures that the assignment process is seamless.
Step 6: Confirm the assignment, verify the details, and proceed to make the payment. This step is essential to finalize the purchase and activate the plan.
Step 7: Upon successful purchase of the plan, a new subscription is added to the Subscriptions page. This centralizes all your active plans, making it easier to manage and track them. The purchased plan is then activated on the operator network for the specified cost. The service is activated on the operator’s system on the given activation date, and usage is monitored in near real time.
Purchasing Plan for Phonelines
Similarly, you can purchase a plan for a phoneline.
Step 1: Navigate to Enterprise Mobility → Phonelines. Select the phoneline for which you want to purchase a plan. Ensure a user and device are assigned. If not, click on “Actions” and then “Assign User” and “Assign Device”.
Step 2: Once a user and device are assigned, go to “Purchase Plan“. Select the preferred plan and “Submit” to purchase the plan. Amount will be deducted from the credit balance.
By following these steps, you can efficiently purchase and assign plans within Spenza, ensuring that your telecom resources are effectively managed and utilized. With this unified flow, you can ensure that every step is completed correctly and efficiently, leading to better resource management and enhanced operational efficiency.
