Privacy Policy

In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means iSimplexity Inc (https://www.iSimplexity.com) and our related bodies corporate. We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information. By providing personal information to us, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. 1. What personal information do we collect? ‍We may collect the following types of personal information:

– your contact details;
– mailing address;
– email address;
– credit card information;

– your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address, and standard web log information; – details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries; – any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information; – information you provide to us through customer surveys; – or any other personal information that may be required in order to facilitate your dealings with us. We may collect these types of personal information either directly from you, or from third parties (including where you sign up to our service via a third party such as Instagram, Twitter, LinkedIn, Facebook or Google). We may collect this information when you: register on our website or app; – communicate with us through telephone, correspondence, chats, email, or when you share information with us from other social applications, services, or websites; – interact with our sites, services, content, and advertising; or – invest in our business or enquire as to a potential purchase in our business. In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history, and relevant records checks) from any recruitment consultant, your previous employers

and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract.This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Act. Why do we collect, use and disclose personal information? We may collect, hold, use and disclose your personal information for the following purposes: to enable you to access and use our website, services, and app; – to operate, protect, improve and optimize our website, services, and app, business, and our users’ experience, such as to perform analytics, conduct research, and for advertising and marketing; – to contact you to discuss our current and future services via email or telephone; – to send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and the information requested by you; – to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting; – to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners; – to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and – to consider your employment application. We may also disclose your personal information to a trusted third party who holds other information about you. This third party may combine that information in order to enable it and us to develop anonymized consumer insights so that we can better understand your preferences and interests, personalize your experience and enhance the products and services that you receive.

2. Do we use your personal information for direct marketing?

We may send you direct marketing communications and information about our services and products. This may take the form of emails, SMS, mail, or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg an unsubscribe link).To whom do we disclose your personal information? We may disclose personal information for the purposes described in this privacy policy to:
– our employees and related bodies corporate;
– third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you); other users of our app or service who you have matched with for the purposes of facilitating discussions around the formation of an employment agreement;

payment systems operators (eg merchants receiving card payments); our existing or potential agents, business partners, or partners; – anyone to whom our assets or businesses (or any part of them) are transferred;- specific third parties authorized by you to receive information held by us; and/or other persons, including government agencies, regulatory bodies, and law enforcement agencies, or as required, authorized or permitted by law.

3. Using our website and cookies
We may collect personal information about you when you use and access our website. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit, and the internet protocol address assigned to your computer. We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or another device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and/or browsing sessions. We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy. We may also use cookies for the purposes of serving you advertisements that may be relevant to you and your interests. You can disable cookies through your internet browser but our websites, app, and other services may not work as intended for you if you do so.

4. Security
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorized access, modification, or disclosure and we use a number of physical, administrative, personnel, and technical measures to protect your personal information. For example, our IT infrastructure (servers, storage, network, middleware, and end-user devices) is protected by network firewalls, and data transmitted across our network is encrypted with the AES algorithm while being transferred to and from the server and is only decrypted at the server level across all of our hosted services. In addition, all transaction requests across our infrastructure are secured with the help of SSL encryption. We also take measures to secure physical data, for example, all end-user devices are stored only in security-restricted zones on our premises. However, we cannot guarantee the security of your personal information.

5. Links
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

6.Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us using by completing the online form. Sometimes, we may not be able to provide you with access to all of your personal information, and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information. If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

7. Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us via email at info@iSimplexity.com. Please include your name, email address, and/or a direct number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

8. Contact Us
For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below: Attention: iSimplexity Privacy Officer at info@iSimplexity.com Effective: 1 July 2021

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