A mobile workforce needs different things from their business mobile service
Whats the problem ?
So, you run a company with a mobile workforce or field team of contractors or engineers. Your customers rely on your team to be there when they’re needed, whether it’s the public works department, the factory out of town, the city hospital or the family with an emergency household problem.
You depend on being able to communicate well with your team to plan their appointments and work schedules and adapt when things change. Your team needs to communicate with the customer and between themselves. Good data connectivity for the field management software and team collaboration is essential. Business mobile services for field teams, contractors and engineers needs to reflect both the business and the individual’s needs. One size does not fit all.
Using a single mobile services provider with a distributed workforce, service issues are common…
Jake doesn’t get great service coverage at home and so he sometimes misses jobs and calls.
Sue gets great coverage at home to receive scheduled jobs each day, but on the road she works in an area where your contracted mobile network has poor coverage so she misses schedule changes and wastes time attending appointments that are cancelled.
Marco keeps running out of data as he relies more on your service apps and chat groups, and regularly sends downloads of helpful videos and instruction manuals to his customers after a service call.
Sofia uses very little data but she’s on the same data plan as all other employees and that’s just a waste of money.
Don’t be tied to one mobile network
The answer is easy…you don’t have to have the same service provider or mobile plan for everyone. iSimplexity offers a unique mix-and-match service commitment for your business and distributed or mobile workforce.
Jake can be on one network and plan, whilst Sofia is on another. Marco and Sue can be on the same networks but have different data packs and costs.
All under one roof. And when needs change, so does the mix. You get the picture.
Best Rates = Great Cost Savings
By negotiating with various mobile service providers, we’ve managed to pull together some amazing service plans and rates. The power of aggregation at work! You benefit from the deals we’ve made – great plans and prices to suit all needs – local, national and international services.
We’ve created a flexible and cost-effective business mobile services offer underpinned by our industry knowledge and web-based management platform to make everything easy to administer.
Whats the problem ?
Now normally this would be a nightmare to both buy and administer; 3 major mobile networks each having their own service contracts and support hotlines! Fear not – with our integrated web-based software we connect to the mobile service providers and do the heavy lifting for you.
iSimplexity provides a log-in to a simple service management portal where all of your workforce plans are featured and managed, irrespective of the network they’re based on. And best of all, you get a single, simple bill. No more wasted time reconciling usage and payments by user. Gives you a bit more time to focus on the things that really matter…like your customers or growing your business.
Great service as standard
Of course, you will have had some things go wrong in your mobile service use. Most people do at some point – nothing is perfect. So, you may have experienced how hard it can be to get through to the right department in your mobile provider, and even if you do manage to reach somebody getting a decent answer can be a challenge. We know many that just give up!
With iSimplexity we make great service our standard. Let us manage any service issues or questions that you have…accessible, professional and human beings to talk with 24×7, or you can work via the service portal on our web-software if you prefer. The choice is yours; we just make it easy to do.
Why wait? Great service and prices are already here…
iSimplexity does all the hard work for you; a unique mix-and-match business mobile service that is great for your field teams. Everyone gets the right balance of service quality and cost from our exclusive plans. When you speak with us we’ll show you the savings you will make and, if you decide to make the change, we’ll manage the move from your current supplier.
Simple. Cost effective. Great service. See the difference – book a meeting today.