Observe.AI, the leader in AI-powered agent enablement for voice customer service, brings coaching and conversational insights to the world’s top brands to improve the customer experience. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, organizations quality check 100% of calls, ensure compliance, and turn agents into top performers. Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with offices in Bangalore and Dallas.
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- Sentiment Analisys
- Automated Coaching
- Automated QM/QA
- Automated Speech Analytics
