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Observe.AI - Spenza


Observe.AI, the leader in AI-powered agent enablement for voice customer service, brings coaching and conversational insights to the world’s top brands to improve the customer experience. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, organizations quality check 100% of calls, ensure compliance, and turn agents into top performers. Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with offices in Bangalore and Dallas.

  • Transcription
  • Sentiment Analisys
  • Automated Coaching
  • Automated QM/QA
  • Automated Speech Analytics

What is Observe.AI?

Observe.AI is an Intelligent Workforce Platform that transforms contact centers with help of AI into customer conversations, optimizing agent performance, and automating repeatable workflows that boost revenue and retention.

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Observe.AI - Spenza

Get more out of Observe.AI with


Spenza is a leading SaaS management platform offering a comprehensive dashboard to discover apps, manage SaaS operations and optimize the SaaS spend for IT teams in mid-size and enterprise organizations.

With Spenza you can:

✅ Discover Observe.AI’s users

✅ Track usage

✅ Get alerts for renewal dates

✅ Manage licenses and much more

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