SmartAction

SmartAction was founded as an Artificial Intelligence (AI) research company in 2002 and is now the leading provider of AI-powered virtual agents for customer service. SmartAction uses proprietary conversational AI to automate conversations that used to be handled by call center agents over phone, chat, and text. SmartAction has nearly two decades of development in AI, machine learning, and natural language processing/understanding (NLP/NLU) to mimic live agent behavior across hundreds of call types and chats in every industry. SmartAction was recognized by Deloitte as a Tech Fast 500 recipient in 2016, Gartner “Cool Vendor” in 2017, and “The Leader in AI-enhanced Self-service” by Frost & Sullivan in 2018.

  • IVR Enhancement
  • Automation-as-a-Service
  • Conversational AI

What is SmartAction?

SmartAction’s All-in one conversational AI helps businesses engage with customers.

Get more out of SmartAction with

Spenza

Spenza is a leading SaaS management platform offering a comprehensive dashboard to discover apps, manage SaaS operations and optimize the SaaS spend for IT teams in mid-size and enterprise organizations.

With Spenza you can:

✅ Discover SmartAction’s users

✅ Track usage

✅ Get alerts for renewal dates

✅ Manage licenses and much more

Find Out How to Buy

SmartAction

through Spenza

Take control of your cross-platform application stack

Modern IT and Finance Teams Thrive with Spenza