Genesys

Genesys® powers 25 billion customer experiences each year with cloud contact center solutions. They connect employee and customer conversations on any channel, every day. Combining the best of technology and human ingenuity, Genesys builds solutions that mirror natural communication and work the way you think. Their industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

  • Workforce Optimization
  • Business Optimization
  • Employee Management
  • Customer Engagement

What is Genesys?

Genesys helps businesses improve their productivity by providing a single platform for all interactions—whether that’s one-to-one or one-to-many conversations.

By leveraging their Connected Customer Engagement Platform (CCEP), Genesys provides organizations with a single view of their contact center operations—and the ability to optimize them more effectively than ever before.

Get more out of Genesys with

Spenza

Spenza is a leading SaaS management platform offering a comprehensive dashboard to discover apps, manage SaaS operations and optimize the SaaS spend for IT teams in mid-size and enterprise organizations.

With Spenza you can:

✅ Discover Genesys’ users

✅ Track usage

✅ Get alerts for renewal dates

✅ Manage licenses and much more

Find Out How to Buy

Genesys

through Spenza

Take control of your cross-platform application stack

Modern IT and Finance Teams Thrive with Spenza